Alloy Toll Management Sdn Bhd (ATM) – About Us



Alloy Toll Management Sdn Bhd (ATM) was incorporated in 1997 and is a wholly owned subsidiary of Alloy Consolidated Sdn Bhd.

Quality Policy Statement
Alloy Toll Management’s principal activity is operation, management and maintenance of toll management systems and other equipment at the Toll Plazas and the collection of toll from motor vehicles using the highway.

Alloy Toll Management is totally committed to :

  • Providing the highest level of quality service to users
  • Ensuring that all toll management systems related equipment are well maintained
  • Maintaining excellent management and operational controls

Quality Objectives

  • To provides courteous and efficient service to toll highway users by handling customer payments and inquiries accurately, expeditiously and efficiently
  • To provides all necessary maintenance activities serving the purpose of retaining the toll collection process and maintaining equipment in the state that is necessary for the fulfillment of the toll collection function
  • To ensure that appropriate procedure are in place to regularly monitor and evaluate the functioning of the other components of management and operational control
  • To ensure that appropriate procedure are in place to regularly monitor and evaluate the functioning of the other components of management and operational control

The management of Alloy Toll Management is committed to adopting this polices and objectives.

Services Offered By Alloy Toll Management:

  • Toll Plazas Capacity Planning
  • Design of Toll Plazas and layout of facilities
  • Defining equipment specifications
  • Procuring, testing and commissioning of toll collection and support equipment
  • Formulation of toll collection procedures and policies with special emphasis on the adequacy of internal controls
  • Training of toll personnel as to increase competitiveness and elevate the highway users experience
  • Management and maintenance of resources and the facilities at the toll plazas
  • Customer Service Centre acts as a customer’s one stop solution centre that support selling of highways product such as OBU SmartTag, Touch n’ Go Cards, reload facilities and also receiving customer’s complain
LIST OF ON GOING PROJECTS:
No Project Name Client(s)
1. Maintenance and Operation of 60Km Kuala Lumpur-Karak Highway with 2 Toll Plazas MTD Prime Sdn Bhd
2. Maintenance and Operation of 196Km East Coast Expressway with 7 Toll Plazas MTD Prime Sdn Bhd
In seeking to expand its activities in the domestic as well as international market, Alloy Toll Management is contantly in search of business opportunities. For further details on possible business ventures with Alloy Toll Management kindly contact The General Manager at telephone number +603-6188 7088.